HotelExpert is not just software—it’s your hotel’s digital partner. Designed for scalability and flexibility, it caters to the unique needs of hotels and resorts of all sizes. Experience the future of hotel management—simple, secure, and always connected.

Front Desk Management Overview video

Frequently Asked Questions

2. Who can use HotelExpert?

HotelExpert is an all-in-one hotel management software that helps hotels and hospitality businesses manage bookings, billing, check-ins/check-outs, room assignments, staff coordination, restaurant operations (POS), and guest communication — all from a single dashboard.

1. What is HotelExpert software?

HotelExpert is ideal for:

• Independent hotels and guest houses

• Boutique resorts and villas

• Hotel chains with multiple branches

• Lodges and serviced apartments

• Hotels with integrated restaurants or cafés

4. Does it support contactless check-in and checkout?

Yes. HotelExpert is a cloud-based platform, meaning you can access it from any device with an internet connection. It also supports offline mode for uninterrupted operation in case of connectivity issues.

3. Is HotelExpert cloud-based?

Yes. Guests can check in and check out using their mobile phones, reducing physical interaction and speeding up the process.

6. Can I use HotelExpert for restaurant/POS billing?

Absolutely. HotelExpert includes GST-compliant billing and invoicing, supports multiple tax types and slabs, and automatically calculates applicable taxes for accommodation, services, and restaurant items.

5. Is HotelExpert GST-ready?

Yes. HotelExpert includes a module called RestaurantExpert, which allows:

• Table management

• KOT (Kitchen Order Tickets)

• Order tracking

• Direct billing to room or counter

• Print-ready restaurant invoices

7. Does it have a mobile app?

Yes. HotelExpert provides mobile apps for:

• Front-desk staff

• Housekeeping and service staff

• Guests (for contactless room service, feedback, and checkouts)

8. How many users can access the system?

There is no limit on users. You can define unlimited staff members with custom roles and permissions (reception, admin, housekeeping, etc.).

9. Does HotelExpert offer reporting features?

Yes. You’ll get access to a wide range of reports, including:

• Daily Sales Report

• Occupancy & Booking Reports

• Tax Reports (GST breakdown)

• Restaurant & Service Reports

• Staff performance reports

10. Do I need special hardware to use HotelExpert?

No special hardware is required. HotelExpert works on:

• Desktop browsers

• Tablets

• Smartphones (Android)

• POS printers (for billing and receipts)

11. Is customer support available?

Yes, Arotisolution offers:

• 24/7 technical support

• WhatsApp & email help

• Remote setup & training

• Onboarding assistance for new hotels

12. Can I get a demo or trial?

Yes! You can request a free live demo or trial access by contacting our team at
📧 [sales@arotisolution.in]
📞 [7603030136]